PSA shop update
Due to the overwhelming high demand of our services, we are currently one business week out. If you are "dropping off" a vehicle, please...
Gulla Automotive LLC has the equipment and expertise to repair and maintain your automobile. Our emphasis is on transparency and professionalism. We pride ourselves on performing the highest quality automobile servicing as quickly and efficiently as possible along with affordability - something all our customers appreciate. We have now moved to our new location in Sparta, at 308 Sewell Dr. Gulla Automotive looks forward to servicing you!
_edited.png)
Now offering Financing Program and Programing Modules
POLICY NOTICES
-
We do not offer payment plans, all repair/work order balance(s) are due in full at time of pick up.
-
Customers can apply for Car Care Credit, offered through Synchrony Bank, and ask the front desk for details.
-
Customers have 48 hours to pick up the vehicle after being notified it is ready to be paid for and picked up.
-
If a customer fails to pick up the vehicle after 48 hours of being notified, a $30 storage fee will be added onto the repair/work order for each additional day the vehicle is not picked up. No exceptions.
-
Costs of parts may be required upfront
-
If the repair/work order exceeds over $500, the customer will be asked to sign the repair/work order to acknowledge the cost of repairs.
-
If the repair/work order exceeds over $1,500, the customer will be asked to sign a copy of the repair/work order to acknowledge the cost of repairs. (Possibly in addition to paying half of the repair/work order upfront.)
-
There will be a $50 fee for all returned checks.
-
A diagnostic appointment DOES NOT MEAN the issue will be fixed on the same day as the diagnostic appointment, this depends solely on the schedule for that day. Otherwise, another appointment will be made for those repairs.
-
Estimates are not guaranteed to be made the same day of request. Estimates can take up to 48 hours, depending on work demand.
-
If a customer is 15 minutes late for an appointment, they will be asked to reschedule at the next available date and time. No exceptions.
-
If a customer is late for appointment(s), a no-show/no-call more than twice, they will be asked to take their business elsewhere. Due to our high demand, we run on a tight schedule, we value our customers and their time. Please be respectful because we can not waste the customer’s time or ours.
-
Customers are not permitted to enter into the shop work area, due to insurance policy purposes.
Services Provided
Transmission & Engine
-
Diagnostics
-
Fluid Flush
-
Fluid and filter change
-
Minor and Major repairs
-
Complete overhaul with 2-year/24k mile warranty
-
Gas or Diesel
-
Check engine light on services
-
Complete Diagnostics
-
Minor in major repair and overhaul
-
Drivability
-
Emissions
-
DEF (diesel exhaust fluid)
Brakes & Oil
-
Brake system flush and repair
-
ABS system Diagnosis
-
Electric and hydraulic steering systems
-
Alignment for 2-wheel and 4-wheel drive
-
Suspension, shocks, struts, U-joints, ball joints, tie rods, Etc.
HVAC
-
A/C complete system performance, check leak and system charging
-
A/C system repair and Flushing
Electrical, Body & Interior
-
*Any and all repairs for lighting, electrical interior and exterior.
-
Battery testing
-
Alternator testing
-
Complete charging system repairs
Hours: Mon.-Fri. 8am to 5pm
Closed for lunch 12pm-1pm
Closed Saturday & Sunday
Contact Us
From brakes and engines to interiors, we’ve got you covered. Get in touch today.
308 Sewell Dr. Sparta, TN 38583
(931) 837-3835
Hoodies & t-shirts available too! Email gullaautomotive@gmail.com
